IMPORTANT: THESE TERMS AND CONDITIONS APPLY IN RELATION TO EXCURSIONS, TOUR OPERATORS, AND OTHER SERVICES FOR YOU AND ANYONE TRAVELING WITH OR THROUGH YOU (COLLECTIVELY AND INDIVIDUALLY "GUEST") AND MAY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR ACCEPTANCE OF TICKETS OR VOUCHERS AND PURCHASE FROM LUXE OASIS CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS (THE "CONTRACT").

CONTENTS OF THIS SITE

While we strive to always provide the latest information and details about our product offerings on this Website, information presented here is subject to change and is not guaranteed to be free from errors. Contents of this Website only apply to Tours and Excursions located in the Destinations in which we operate.

All prices listed On this Website are in U.S. Dollars, unless otherwise specified. Promotions listed in this Website can be changed or withdrawn at any time.

CANCELLATION POLICY

Flexible: Full refund within a limited period

For cancellations by Guests, cancellation charges depend on when Luxe Oasis receives notice of the cancellation. Minimum cancellation charges are as follows:

Guests:

24 hours or less: No Refund

48 hours or less: 50% Cancellation Fee

72 hours or less: 25% Cancellation Fee

72+ hours: Full Refund

All cancellations of, or changes are subject to applicable restrictions. Luxe Oasis will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. In order to receive a refund, if applicable, client must request and receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional cancellation charges. NO REFUNDS OR ADJUSTMENTS WILL BE MADE FOR ANY PORTION OF TOUR OR ATTENDANT SERVICES NOT UTILIZED.

Refund Policy:
No refunds or adjustments will be made for any portion of your tour not utilized.

Changes to Reservations:
All requested changes to reservations are subject to Luxe Oasis’s sole discretion, and any changes must be approved in writing.

Changes are subject to all applicable fees, and charges. Guests wishing to make a change, please contact:

PREPAID TOUR & EXCURSION RESERVATIONS

By reserving your tour and excursion, you authorize Luxe Oasis to book reservations for the total reservation price. You agree that your credit card will be charged by Luxe Oasis for the total reservation price.

BANK & CREDIT CARD FEES

Some banks and credit cards impose fees for cross-border transactions. By reserving your tour and excursion on this website, you may see an additional cost/fee appearing on your credit card statement. This fee is solely determined by your Bank and/or Credit Card Company and Luxe Oasis takes no responsibility for these associated costs. If you have any questions about these types of fees applied to your reservation, please contact your bank directly.

PRIVACY POLICY

This privacy statement covers luxeoasisochorios.com. We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this Website, you are accepting the practices described herein.

INFORMATION COLLECTION
Luxe Oasis is the sole owner of the information collected on luxeoasisochorios.com and its affiliate's websites. We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, fax number, and billing information (such as credit card number, cardholder name, and expiration date). You can choose not to provide information to us, but in general some information about you is required in order for you to book a tour/excursion; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

HOW WE USE THE INFORMATION
We use sensitive billing information (such as cardholder name, credit card number and expiration date) for the purpose of completing the tours/excursions bookings and other services you conduct on our website. We use other personal information about you for the following general purposes: to provide you with the tour/excursion information you request; to provide you with tour/excursion confirmation and updates; to manage your account, including processing bills and providing tour/excursion notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers on tours/excursions that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Usage; and as otherwise described to you at the point of collection.

LEGAL OBLIGATIONS
Luxe Oasis may be required by law to disclose information you have provided in obtaining its travel products or services. Luxe Oasis may also disclose information against someone who poses a threat to its interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for Luxe Oasis to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

YOUR CHOICES WITH RESPECT TO COLLECTION & USE OF INFORMATION
As discussed above, you can choose not to provide us with any information, although it may be needed to book a tour/excursion or to take advantage of certain services offered on this website.

We also provide various ways for you to 'opt-out' of receiving additional information from us. These are offered at the time you provide us your information, when you receive an e-correspondence and/or by sending an email to info@luxeoasisochorios.com If you do not wish to continue receiving any online promotional communications from Luxe Oasis, such as e-mail or online newsletters, you can opt-out of receiving these communications by clicking on the unsubscribe link located at the bottom of the e-correspondence received.

COOKIES & OTHER WEB TECHNOLOGIES
Cookies: A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our website. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access some of our services offered by this Web site.

HOW WE PROTECT YOUR INFORMATION
We want you to feel confident about using this website to reserve your tours and other services, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

REVIEWS, COMMENTS & OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any tour and excursion reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant Luxe Oasis, and its subsidiaries and affiliates and the affiliated, co-branded and/or linked website partners through whom we provide service, a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that Luxe Oasis may choose to provide attribution of your comments or reviews at our discretion, and that such submissions may be shared with our partners. You further grant Luxe Oasis the right to pursue at law any person or entity that violates your or Luxe Oasis’s rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that Luxe Oasis may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

MODIFICATION OF THESE TERMS & CONDITIONS

Luxe Oasis reserves the right to change the terms, conditions, and notices under which this Website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of Website and facilities offered by Luxe Oasis.

TAKE NOTICE

Some tours are physically demanding and are not suitable for the infirm, individuals with heart condition, women who are pregnant or the physically challenged. Tour times and dates may vary based on volume or availability. Luxe Oasis do not operate the tours, and for these purposes, the Operators of tours are independent contractors. The Operators of tours are solely responsible for their acts and omissions and Luxe Oasis assume no responsibility for such acts and omissions, or for any injury, loss, damage, sickness or accidents sustained on any of the tours offered for sale, including but not limited to any that occur on and/or during the tour, as well as before and after as part of and/or during transport to/from the tour. Without any exclusion, Luxe Oasis shall not assume any responsibility for injury, loss or damage to any person that voluntarily participates in cliff diving at any location, including but not limited to Dunn's River Falls or Rick's Café, and/or to any person who voluntarily stops as part of and/or during transport to/from a tour at an unintended destination, meaning one that is separate and apart from the scheduled tour and/or destination. Individuals proceeding in such manner assume any and all responsibility and risk, as this is not a recommended activity. Luxe Oasis in addition shall not assume any responsibility for the loss or damage to money, jewelry, clothing or other valuables that have not been tendered to Management for safe keeping. Please note, for your safety, Guest will not be allowed to participate in helicopter tours and/or transfers if they have undertaken any diving exercise within 24hrs prior to departure of said tour/transfer.

LIMITATION OF DAMAGES

Guest HEREBY ACKNOWLEDGES AND AGREES that Luxe Oasis their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents or representatives, SHALL NOT BE LIABLE to Guest for liabilities, claims, actions, damages, cost or expense in any circumstances, for: (A) ANY PERSONAL INJURIES OR PROPERTY DAMAGE ARISING OUT OF OR CAUSED BY ANY ACT OR OMISSION ON THE PART OF ANY Guest(s) and/or Operators of tours (B) EMOTIONAL DISTRESS, MENTAL SUFFERING, OR PSYCHOLOGICAL INJURY OF ANY KIND; OR (C) ANY CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES. This specifically includes but is not limited to liabilities, claims, actions, damages, cost or expense ARISING OUT OF OR CAUSED BY food or drink consumed at third party facilities belonging to third party Operators of tours.

SPECIAL REQUESTS

Luxe Oasis cannot guarantee that it will satisfy special requests and we are not responsible if such requests are not met.

PERSONS WITH DISABILITIES

Persons with Disabilities: Luxe Oasis cannot guarantee that transfer vehicles or tour sites are wheelchair accessible. However, if informed, we will endeavor to make the necessary arrangements. This may however come at an additional cost.

VENUE AND CHOICE OF LAW

ALL CLAIMS WHATSOEVER AGAINST LUXE OASIS, ITS AFFILIATES, PARENT COMPANY, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTRACTORS, ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO THE CONTRACT, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO THE FORMATION, INTERPRETATION, CONSTRUCTION, WAIVER, MODIFICATION, PERFORMANCE, DISCHARGE, OR BREACH OF THE CONTRACT, OR THE EXISTENCE, EXTENT, OR BREACH OF ANY FIDUCIARY DUTY, OR ANY DUTY IN TORT OR PURSUANT TO ANY STATUTE, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COUNTRY IN WHICH THE EXCURSION AND/OR TOUR IS OPERATED, AND SHALL BE GOVERNED BY THE LAWS OF THE COUNTRY IN WHICH THE EXCURSION AND/OR TOUR IS OPERATED WITHOUT REGARD TO THE CHOICE OF LAW PRINCIPLES THEREOF.

USE OF GUEST'S LIKENESS

The undersigned Guest(s) irrevocably consents to and authorizes the use and reproduction by Luxe Oasis, or anyone authorized by Luxe Oasis, of any and all photographic, video and other visual portrayal(s) of the undersigned Guest(s), their child or ward, for any purpose whatsoever, including but not limited to use in magazines, brochures, flyers, television, internet, and websites displays without further reference or compensation. All rights, title and interest therein (including all worldwide copyrights therein) shall be the sole property of Luxe Oasis, or anyone authorized by Luxe Oasis, free from any claims by the undersigned Guest(s) and or any person deriving any rights or interest from such Guest, AND each undersigned Guest(s) UNDERSTANDS AND HEREBY KNOWINGLY AND VOLUNTARILY SO AGREES.

COMPLIANCE WITH LOCAL LAW

Guest is responsible for knowing, obeying and complying with the laws and regulations of their destination, and Luxe Oasis do not have any duty to inform or warn Guest about the destination's laws and/or regulations.